Privacy and Cookie Policy

Welcome to GB Pay, an online payment platform that enables merchants to receive payments from their customers in a simple and secure way. GB Pay uses Stripe as its payment service provider, which means that Stripe will process your payments and provide you with the necessary tools and services to accept payments online.

This privacy and cookie policy explains how we collect, use, store, share, and protect your personal information and data when you use our website or app. It also explains how we use cookies and other technologies to enhance your user experience and improve our services. By using GB Pay, you agree to this policy and consent to our data practices. If you do not agree to this policy, please do not use GB Pay.

What information do we collect?

We collect information from you when you create an account with us, make or receive payments, contact us for support, or otherwise interact with us through our website or app. The types of information we collect may include:

• Your name, email address, phone number, address, and other contact details.
• Your business name, address, website, logo, and other business details.
• Your bank account details, credit card details, or other payment information that are collected by our partner Stripe. We do not process or store any bank related information on GB Pay.
• Your transaction history, invoices, receipts, refunds, chargebacks, or other payment-related information.
• Your IP address, device type, browser type, operating system, location data, or other technical information.
• Your preferences, settings, feedback, reviews, ratings, or other user-generated content.
• Your browsing history, search queries, clicks, views, or other interactions with our website or app.

How do we use cookies and other technologies?

Cookies are small text files that websites place and store on the computers and mobile devices of their users. These files are generally used to improve the user experience, but may contain personal information about the user or their behavior on the website.

• Remember your login details and preferences.
• Analyze how you use our website or app and measure its performance.
• Deliver relevant ads and offers to you based on your interests.
• Enhance the security and functionality of our website or app.
• Integrate with third-party services and platforms.

Some of the cookies we use are essential for the operation of our website or app, while others are optional and can be controlled by you. You can manage your cookie preferences by clicking on the “Cookie Settings” button on our website or app. You can also change your browser settings to block or delete cookies. However, please note that some features or services of our website or app may not work properly without cookies.

How do we share your information?

We do not sell, rent, or trade your information to any third parties for their own marketing purposes. We only share your information with third parties that help us provide our services to you or that we work with to improve our business operations. These include:

• Stripe, our payment service provider, who processes your payments and transactions on our behalf. You can learn more about how Stripe handles your information in their Privacy Policy.
• Our affiliates, partners, contractors, or service providers who assist us with our website or app development, hosting, maintenance, security, analytics, marketing, or customer support.
• Our advertisers or sponsors who display ads or offers to you on our website or app based on your interests and preferences. You can opt out of receiving personalized ads by changing your cookie settings or browser settings.
• Our business partners who offer products or services that may complement or enhance our services or that may interest you. You can opt out of receiving communications from them by following the unsubscribe instructions in their messages or contacting them directly.
• Any third parties that you authorize us to share your information with, such as social media platforms, payment platforms, or other websites or apps that you link to or integrate with GB Pay.
• Any third parties that we are required or permitted to share your information with by law or by our agreements with them, such as regulators, law enforcement agencies, courts, arbitrators, or other dispute resolution bodies.

How do we protect your information?

We take reasonable measures to protect your information from unauthorized access, use, disclosure, alteration, or destruction. These include:

• Using encryption and other security technologies to safeguard your information during transmission and storage.
• Implementing access controls and policies to limit who can access your information and for what purposes.
• Conducting regular audits and reviews to monitor and improve our data security practices.

However, please note that no method of transmission or storage is 100% secure and we cannot guarantee the absolute security of your information. You are also responsible for protecting your account and password and for any activity that occurs under your account.