Terms and Conditions

Welcome to GB Pay, an online payment platform that enables merchants to receive payments from their customers in a simple and secure way. GB Pay uses Stripe as its payment service provider, which means that Stripe will process your payments and provide you with the necessary tools and services to accept payments online.

By using GB Pay, you agree to be bound by these terms and conditions, as well as Stripe’s Services Agreement, Privacy Policy, Cookie Policy, and any other policies or agreements that apply to your use of Stripe. If you do not agree to these terms and conditions, please do not use GB Pay.

Your Account

To use GB Pay, you need to create an account with us and provide us with some information about yourself and your business. You are responsible for keeping your account information accurate, complete, and up-to-date. You are also responsible for maintaining the security of your account and password, and for any activity that occurs under your account. You must notify us immediately if you suspect any unauthorized access or use of your account.

You must be at least 18 years old and have the legal capacity to enter into a contract to use GB Pay. You must also comply with all applicable laws and regulations in your jurisdiction, including but not limited to tax laws, anti-money laundering laws, consumer protection laws, and data protection laws.

Your Payments

GB Pay allows you to accept payments from your customers using various payment methods, such as credit cards, debit cards, bank transfers, QR codes, and instalments. You can choose which payment methods you want to offer to your customers on your website or app.

When you receive a payment from a customer, Stripe will process the payment on your behalf and deposit the funds into your Stripe account. You can then withdraw the funds from your Stripe account to your bank account or use them for other purposes as permitted by Stripe.

You are responsible for setting the prices and fees for your products or services, as well as any taxes, shipping costs, or other charges that may apply. You are also responsible for providing accurate and complete information about your products or services, including any terms and conditions, refund policies, warranties, or guarantees that may apply. You must not sell or offer any products or services that are illegal, fraudulent, infringing, abusive, harmful, or otherwise prohibited by Stripe or GB Pay.

You are responsible for handling any disputes, complaints, refunds, chargebacks, or reversals that may arise from your transactions with your customers. You must respond promptly and professionally to any inquiries or requests from your customers or from Stripe or GB Pay. You must also cooperate with Stripe or GB Pay in any investigations or audits that may be conducted by them or by any third parties such as banks, card networks, regulators, or law enforcement agencies.

Your Data

By using GB Pay, you agree that we may collect, use, store, share, and disclose your data in accordance with our Privacy Policy. You also agree that Stripe may collect, use, store, share, and disclose your data in accordance with their Privacy Policy. Your data includes any information that you provide to us or to Stripe when you create an account, make or receive payments, contact us or them for support, or otherwise interact with us or them through our website or app.

You acknowledge that we and Stripe may transfer your data across borders and jurisdictions for the purposes of providing you with our services. You also acknowledge that we and Stripe may use cookies and other technologies to enhance your user experience and improve our services. You can learn more about how we and Stripe use cookies in our Cookie Policy and their Cookie Policy.

You are responsible for obtaining the necessary consent from your customers and any other third parties whose data you provide to us or to Stripe. You must also comply with all applicable data protection laws and regulations in your jurisdiction, including but not limited to the General Data Protection Regulation (GDPR) in the European Union.

Your Responsibilities

You agree to use GB Pay in a lawful, ethical, and respectful manner. You must not use GB Pay for any illegal, fraudulent, infringing, abusive, harmful, or otherwise prohibited activities. You must not interfere with or disrupt the operation or security of GB Pay or Stripe or any of their systems, services, or networks. You must not attempt to access or modify any data or information that does not belong to you or that you are not authorized to access or modify. You must not violate or infringe any rights or interests of GB Pay, Stripe, or any of their affiliates, partners, customers, or users.

You agree to indemnify and hold harmless GB Pay, Stripe, and their affiliates, partners, directors, officers, employees, agents, and contractors from and against any and all claims, damages, liabilities, costs, and expenses (including legal fees) that may arise from or relate to your use of GB Pay or your breach of these terms and conditions or any other agreements or policies that apply to your use of GB Pay or Stripe.

Our Rights

We reserve the right to modify or terminate GB Pay or any of its features or functionalities at any time and for any reason without prior notice or liability to you. We also reserve the right to suspend or cancel your account or access to GB Pay if we suspect or determine that you have violated these terms and conditions or any other agreements or policies that apply to your use of GB Pay or Stripe.

We reserve the right to monitor and review your account activity and data for compliance and quality purposes. We may also share your account activity and data with Stripe or any other third parties as required or permitted by law or by our agreements with them.

We do not guarantee the availability, accuracy, completeness, reliability, or security of GB Pay or Stripe or any of their systems, services, or networks. We do not warrant that GB Pay or Stripe will meet your expectations or requirements or that they will be error-free or uninterrupted. We disclaim any and all liability for any loss, damage, injury, or harm that may result from or relate to your use of GB Pay or Stripe or your reliance on any information or content provided by them.

Contact Us

If you have any questions, feedback, or complaints about GB Pay, please contact us at[email protected]. If you have any questions, feedback, or complaints about Stripe, please contact them at [email protected].